IdExchange 1.9.1

Requesting a name change

Required Roles

Requester: Required to request the Name Change

Enrollment Officer: Required to acquire the updated identity documents for the person undergoing a name change

Approval Officer: Required to approve the name change


  1. Update the information in the user’s directory. *Note, the samAccountName must stay the same.

    image-20250618-104007.png
  2. Authenticate to IDMS, click manage and search the user by their samAccountName.

    image-20250618-104237.png
  3. Locate the user in the search results and press Manage

    image-20250618-104323.png
  4. Click the Manage button and then click Request Name Change.

    image-20250618-104509.png
  5. Search the user by their samAccountName.

    image-20250618-104556.png
  6. Locate the result. The first name and/or last name change will be reflected in the search table. Press the Name Change button.

    image-20250618-104944.png
  7. Select the same Credential Type the user currently has and press the proceed button.

    image-20250618-105128.png
  8. To move forward, click the Yes, proceed with change.

    image-20250618-105210.png

The name change request has been processed. The next step will be to acquired the user’s updated information required for the name change using the enrollment steps.