Logging In To the IDMS

How to Log Into IDMS (Identity Management System)

Purpose

This guide will help you access the IDMS system using your smart card. You will learn how to open the IDMS website and complete the login process.

Prerequisites

Before you begin, make sure you have:

• [ ] Your IDMS URL from your system administrator (example: https://id.cyberarmed.com:444/idms)

• [ ] A PIV card (smart card)

• [ ] A smart card reader connected to your computer

• [ ] Your PIV card inserted into the smart card reader

• [ ] Microsoft Edge or another compatible web browser

Steps to Log Into IDMS

Step 1: Open Your Web Browser

1. Click on the Microsoft Edge icon in your taskbar at the bottom of your screen.

2. Wait for the browser window to open completely.

Expected Result: A new browser window opens showing the Edge home page.

Step 2: Navigate to the IDMS Website

1. Click in the address bar at the top of the browser window.

2. Type or paste your IDMS URL (for example: https://id.cyberarmed.com:444/idms).

3. Press Enter on your keyboard.

4. Wait 5-10 seconds for the page to load.

Expected Result: The Windows Security dialog box appears with the title "Smart Card" asking you to select a smart card device.

Step 3: Select Your Smart Card

1. In the Windows Security dialog box, look under "Select a smart card device."

2. Find your smart card reader in the list (it may show as "OMNIKEY CardMan 3x21 0" or a similar name).

3. If your smart card is not automatically detected, insert your PIV card into the smart card reader now.

4. Click the OK button at the bottom of the dialog box.

Expected Result: The system processes your smart card credentials and logs you into IDMS. You will be taken to the IDMS home page or dashboard.

Validation Checklist

After completing these steps, verify that:

• [ ] The IDMS website has loaded in your browser

• [ ] You see the IDMS dashboard or home page (not a login screen)

• [ ] The URL in the address bar matches your IDMS URL

• [ ] No error messages are displayed

Troubleshooting

Problem: The "Connect a smart card" message appears, but no card reader is listed.

Solution:

• Check that your smart card reader is properly connected to your computer via USB

• Try unplugging and reconnecting the smart card reader

• Make sure your PIV card is fully inserted into the reader

Problem: You receive an error message after clicking OK.

Solution:

• Verify that you are using the correct IDMS URL provided by your administrator

• Check that your PIV card is not expired

• Try removing and reinserting your PIV card

• Contact your system administrator if the problem persists

Problem: The Windows Security dialog doesn't appear.

Solution:

• Wait a few more seconds as the page may still be loading

• Refresh the browser page by pressing F5

• Try closing the browser and starting over from Step 1

Need More Help?

If you continue to experience issues logging into IDMS:

• Contact your IT help desk or system administrator

• Have your IDMS URL and smart card reader model information ready when you call