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Enrolling a Third-Party Device in IDMS

Purpose

This procedure guides you through the process of enrolling a third-party issued credential device (such as a smart card or security token) into the organization’s IDMS. This allows the device to be registered with the physical and/or logical access systems.

Prerequisites Checklist

Before beginning this procedure, ensure you have:

  • Access to the IDMS system with appropriate enrollment permissions

  • A valid credentials to log into the IDMS portal

  • A compatible third-party device (smart card reader or token)

  • The physical credential card that will be enrolled

  • The card's PIN number

  • The credential type policy configured for device import.

  • External identity linking key (if linking to existing identity systems)

  • Permissions set for adding an applicant

Step 1: Access the IDMS System

  1. Open your web browser and navigate to the IDMS portal URL

  2. Review the system warning message that appears, which outlines authorized use and monitoring policies.

  3. Click the I Understand, Continue button to proceed to the system.

Expected Result: You are successfully logged into the IDMS dashboard.

Step 2: The cardholder inserts their device

  1. Request the cardholder inserts the device into the reader.

Step 3: Select and Enroll the Physical Device

  1. Locate and click the device selection option on the form. A popup dialog titled Select the device will appear.

  2. In the Select the device: dropdown menu, click to view available connected devices.

  3. Select the appropriate card reader device (e.g., "OMNIKEY CardMan 3x21 1").

  4. Review the device information displayed:

    • Serial Number

    • ATR (Answer To Reset)

    • Assigned To

    • Policy

    • Status

  5. When prompted, ask the applicant to enter their PIN.

  6. In the Enter PIN field, have the applicant type their card PIN.

  7. Click the Get Device Data button to read the credential information from the card.

Expected Result: The system successfully reads the card data, and the device information is populated. The dialog shows "Enroll Device?" confirmation.

Step 4: Complete the Enrollment Package

  1. Click the Close button to return to the main applicant form.

  2. Verify that all information has been captured correctly:

    • Applicant photo is displayed

    • First name, middle name, and last name are correct

    • Credential type is properly selected

    • External identity linking key is present (if applicable)

    • Email address is correct

  3. At the bottom of the form, click Add Applicant and Begin to submit the enrollment package.

Expected Result: A "Processing..." indicator appears, showing that the enrollment package is being submitted to the system.

Step 5: Answer Application Questions

  1. After processing completes, the system displays the Application Questions page.

  2. Review the question: "Enroll Credential?"

  3. In the text field, type Yes to confirm credential enrollment.

  4. Click the Save button in the upper right corner of the page.

  5. Click the Submit button at the bottom of the page to finalize the enrollment.

Expected Result: A confirmation message "Enrollment package submitted" appears with a "Processing..." indicator. The system confirms "The enrollment package has been successfully submitted."

Step 6: Verify Successful Enrollment

  1. After processing completes, you are redirected to the applicant's identity record page.

  2. Verify the following information on the summary screen:

    • Status: Shows "APPROVED"

    • Internal ID: Displays a unique identifier

    • External ID: Shows the external identity linking key

    • Email: Confirms the correct email address

    • Type: Shows the credential type (e.g., "ARJNI")

  3. Click the Credentials tab to view enrolled devices.

  4. In the credentials table, verify:

    • Serial Number: Matches the physical device

    • Status: Shows "Added"

    • Policy: Displays the correct credential policy

  5. Click Refresh if needed to update the displayed information.

Expected Result: The applicant record shows an "APPROVED" status, and the credential device appears in the credentials list with "Added" status.

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