IdExchange 1.9.1

Creating a manual credential issuance request

The following table provides the procedures to allow an operator to manually create a credential issuance request. 

Requirements: The user must be in the APPROVED state and the CMS not not have any credentials for the user.

** If "create issuance request" is not available try enabling it. See Enabling/Disabling Credential Data refresh for more information.

Step Number

Procedure

Example

1

Authenticate to the IDMS with the ApprovalOfficer permission


2

Click Piv, Manage


3

Locate the user


4

Click the credentials tab

image2019-3-29_8-43-39.png

5

Within the credentials table, click the action button and select "Create Issuance Request"

image2019-3-29_8-44-51.png

6

Enter the reason for the request and press Yes.

image2019-3-29_8-45-21.png

7

The user is ready for a credential to be issued.