Firewall rule for IPEVO Camera Initialization

In certain secure environments, the firewall prevents PCA from accessing certain services to properly initialize the peripherals. In this case, a custom firewall rule may be required.

To create a custom PCA firewall rule

1. Open Windows Defender with Advanced Security

2. Click Outbound Rules

3. Click New Rule

4. In the rule type, select Custom

   

5. Add the path to the Personal Credential Assistant application. This is either: C:\Program Files (x86)\CyberArmed\PCA\PersonalCredentialAssistant.exe or C:\Program Files (x86)\HID Global\PCA\PersonalCredentialAssistant.exe.

   

6. For Protocols and Ports, leave the default selections

   

7. Add the IP address of the IDMS server. Specifically, the IDMS server IP Address that the PCA client will connect to.

   

8. Select Block the Connection

   

9. Apply the rule to all networks

   

10. Provide a name for the rule and press finish.