Updating a credential with PCA
A credential can be updated using PCA by following the procedures below.
Set an application update request
Procedure | Example | |
|---|---|---|
| 1 | Go to CMS, click help desk, and locate the user that will be updated. | |
| 2 | Click the Request Applications Update button |  |
| 3 | Select the card update policy and press submit. | |
| 4 | The user should have an applications update request. |  |
Using PCA to update the credential
Procedure | Example | |
|---|---|---|
| 1 | Login to PCA with credential issuer role. | |
| 2 | Click the Unlock/Update Credential button |  |
| 3 | When prompted, insert the user’s credential. PCA will read the credential to locate the user. |  |
| 4 | Have the user enter the PIN of the smart card credential and press OK. |  |
| 5 | PCA will perform the update process. |  |
| 6 | When complete, PCA will ask to remove the credential. |  |
| 7 | The update process is complete. |