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Enabling a Photo to be Uploaded During the Request Phase

An authorized user can be allowed to upload a photo during the request phase. This is useful for when the photo has been captured externally.


Configuring the System to Allow Uploading a Photo

Item

Procedure

Example

1

Click Administration and select Credential Types.

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2

Select a Credential Policy and press the corresponding gear button. Press Configure Policy.

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3

In the Identity Proofing section, scroll to the bottom section under 3rd Party Credential Enrollment.

Select the Permit Photo Upload drop down to Yes.

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4

Select Save changes.

Then, select Confirm to apply the policy changes.

image-20260407-154204.png

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