Performing a Test of the Renewal Automation Alert
To verify the configurations of the automations have been set correctly, a test can be performed for a single user. During this test, the IDMS contacts the CMS to set an application update request and sends a message to the user (or the specified contact email in the email system configuration).
Objective: The test will enable a single user to be tested to ensure the configurations are correct before sending messages to all the users.
Prerequisites
Required Permissions: System Manager and Reporting Officer
Required account: A valid user with an active CMS device
How to Perform the Testing
Item | Procedure | Example |
|---|---|---|
1 | Go to the Administration section, click Scheduling. Within the job information screen, click the Renewal Settings. |  |
2 | Scroll down to the Send Test Message Section. |  |
3 | Enter the CMS User ID into the User ID field. |  |
4 | Press the Send Test Message button. The process may take 5 seconds to 1 minute complete. User will see processing icon move. | |
5 | When the process is complete, a status dialog will appear. Press the Close button. |  |
6 | Go to the Reports and the click Queues. |  |
7 | Click the CMS Pending Requests tab. | |
8 | Press the Refresh button to load the data and refresh the report. |  |
9 | When the report has been refreshed, enter the User ID of the user being tested. |  |
10 | Review the table and verify the policy is set correctly. | |