Verifying the PivIT Browser Plugin is installed and operational

This guide provides step-by-step instructions to verify that the HID Global and PivIT extensions are enabled in both Microsoft Edge and Google Chrome browsers.

Step-by-Step User Guide

Part 1: Verify Extensions in Microsoft Edge

1. Open Microsoft Edge:

   • Locate and click the Microsoft Edge icon on your computer's desktop or in your Start menu to launch the browser.

2. Access Extensions:

   • Look for the Extensions icon (it often looks like a puzzle piece 🧩) on the right side of the browser's address bar.

   • Click this Extensions icon.

3. Go to Manage Extensions:

   • In the small menu that appears, click on "Manage extensions." This action will open a new tab in your browser, showing a list of all installed extensions.

4. Check Extension Status:

   • On the "Extensions" page, find the extensions named "HID Global" and "PivIT".

   • Next to each of these extensions, ensure that the toggle switch is in the "On" (blue) position.

   • If a switch is gray, click it to enable the extension.

Part 2: Verify Extensions in Google Chrome

1. Open Google Chrome:

   • Locate and click the Google Chrome icon on your computer's desktop or in your Start menu to launch the browser.

2. Access Extensions:

   • Look for the Extensions icon (it often looks like a puzzle piece 🧩) on the right side of the browser's address bar.

   • Click this Extensions icon.

3. Check Extension Status:

   • In the small menu that appears, you will see a list of your installed extensions.

   • Find the extensions named "HID Global" and "PivIT".

   • Ensure that the toggle switch next to each of these extensions is in the "On" (blue) position.

   • If a switch is gray, click it to enable the extension.

Part 3: Verify IDMS can access the Extension

1. Insert a smart card or device that contains a certificate

2. Log into the IDMS

3. In the top right corner of the IDMS page, click the circular icon. Next press Test Extension

   

4. A successful test will indicate display the following.

   

Checklist: Verify Browser Extensions

Use this checklist to ensure all necessary extensions are enabled.

Microsoft Edge

• [ ] Open Microsoft Edge.

• [ ] Click the Extensions icon (🧩).

• [ ] Click "Manage extensions."

• [ ] Verify "HID Global " is enabled (toggle switch is blue).

• [ ] Verify "PivIT" is enabled (toggle switch is blue).

Google Chrome

• [ ] Open Google Chrome.

• [ ] Click the Extensions icon (🧩).

• [ ] Verify "HID Global " is enabled (toggle switch is blue).

• [ ] Verify "PivIT" is enabled (toggle switch is blue).