Get everything in place to ensure your installation is successful.
The following check list is critical to ensure the installation can proceed smoothly. Do not install until all of the installation items are in place.
Server
- Check .net framework: .NET 4.8 is installed on the IDMS server. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full. If the Full subkey isn't present, then you don't have .NET Framework 4.5 or later installed. Check for a REG_DWORD entry named Release. If it exists, then you have .NET Framework 4.5 or later installed. Its value corresponds to a particular version of .NET Framework. In the following figure, for example, the value of the Release entry is 528040, which is the release key for .NET Framework 4.8.
- IdExchange.exe installer is permitted by the anti-virus software to run
- Person installing the IDMS software is Logged in as the IDMS service account (Runas does not work)
- Installation folder is on the C drive (if on D, it will not work)
- SQL server is accessible and the following permissions have been granted: CREATE DATABASE (IdExchange), CREATE TABLE (IdExchange),ALTER TABLE (IdExchange),INSERT (IdExchange),UPDATE (IdExchange)
- SSL Certificate has been installed into IIS Web Hosting
- CMS is accessible from the IDMS server
- Active Directory is accessible from the IDMS server
Workstation
- If installing the print software, verify that FIPS mode is not enabled on the Operating System (This will stop Asure ID, the SDK, the Workbench from working) To change, Local Security Policy\Local Policies\Security Options\System cryptography: Use FIPS compliant algorithms for encryption, hashing = (should be disabled)
- If installing the camera, verify privacy settings allow the camera and microphone