IdExchange 1.9.1

Troubleshooting Automations

  1. Within the automation rule, verify that the CMS policy is assigned.

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  2. Verify that the CMS policies have been synched with IDMS. See Synching CMS Policies with IDMS

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  3. For the error “Object Reference not set to an instance of an objective”, check to make sure that a CMS policy was checked.