Required technical team resources
The information below provides an overview of the installation process. It also provides an overview of what to expect during the installation process. Note; these times are based on numerous deployments and may change. We will work with the team to ensure progress is clearly communicated throughout the entire process.
Phase – Description | Resource |
Windows System Prep TASKS Create/Verify system accounts Create directory folders HSM RFS verficiation | Windows administrator Network administrator HSM resource |
Hardware Secure Module TASKS Establishing network connectivity, initializing security world, injecting keys | Windows administrator HSM resource |
Active Directory Prep
TASKS Create system account for connecting to AD Perform test connections from CMS Server | Windows administrator Network administrator |
SQL Server TASKS Creating/Verifying accounts Testing connectivity | SQL Database Administrator |
Certificate Authority TASKS Test connectivity from CMS to CA Create/Verify enrollment agent certificate Create SSL Certificate Create/update certificate templates | Microsoft CA Admin Network administrator |
Card Management System Install TASKS System install Repository configuration Card policy configuration Biometric plug-in configuration | Windows administrator (on standby) Network administrator (on standby) SQL Database Administrator (on standby) CMS Admin |
Workstation install TASKS Middleware install CMS connectivity Biometric software installation
| Desktop administrator Network administrator CMS Admin |
Encoding Calibration TASKS Test and calibrate the encoding process Test and calibrate the biometric process | Desktop administrator Network administrator CMS Admin |
Expectations
Please understand that as part of the install and calibration process there will times when it seems as if the system is not functioning (see common errors below). This is to be expected and our calibration processes will correct these.
Common errors
System timeouts
Card activation failures
Database access issues
Biometric capture failures
Path validation issues